Who we are
A small firm built for the relationships that decide the quarter.
In Pursuit of Better is a consultancy and coaching practice working with C-suites at global enterprises and the private equity firms that back them. We run programmes that put the truth of the customer relationship in front of the people who can act on it.
Founder
Kelvin Downer
25+ years inside the consultancy space, advising leadership teams across telecoms, banking, logistics and PE-backed portfolios. Kelvin founded In Pursuit of Better to do one thing well: turn what customers actually think into change that actually happens.
“The relationship is the asset. Everything else is the receipt.”
Our work is deliberately senior. We brief CEOs, CIOs, CROs and account leadership teams. We don't replace the consultancy a client already has — we tell them the truth about how the relationships beneath their biggest accounts are actually performing, and what to do next.
25+
Years of senior advisory
3 regions
Americas · Europe · Asia
C-suite
Built for the executive layer